保修政策

爱色丽就产品材料和工艺上的瑕疵提供保修,保修期自产出厂之日起为期十二(12)个月,除非法律强制规定了更长的期限。在保修期内,爱色丽将酌情提供瑕疵部件的免费更换或维修服务。

 

爱色丽的保修不适用于一下原因造成的被保修产品故障:

(i)运输损坏、意外、滥用、不当使用、疏忽大意或其它不遵守爱色丽的建议、说明文档、规格信息和行业标准规范的使用行为;

(ii)在不符合规定的作业环境内使用设备,或不遵守爱色丽在说明文件或规格信息中规定的维护程序;

(iii)非爱色丽及其授权代表提供的维修或服务;

(iv)使用费爱色丽生产、经销或批准的部件或易耗品;

(v)使用非爱色丽生产或经销的附件,或未经爱色丽批准对被保修产品进行改装。爱色丽的保修同样不适用于易耗品和产品的清洁。

 

爱色丽对违反上述保修所负的唯一义务是,在保修期内,对被证明有瑕疵的产品提供免费更换或维修服务。爱色丽的维修或更换不构成已过期保修的重新激活,也不构成保修期限的延长。卖家根据判断可使用全新或翻新零件。

 

客户须负责将瑕疵产品打包并寄送至爱色丽指定的服务中心。如果目的地位于服务中心所在地区内,爱色丽将承担把产品寄还给客户的费用。如果目的地在在其他地区,客户须负责支付返还产品实际的运费、关税、税款和其他费用。为获取保修服务,客户需要提供销售证明或发票等购物凭证,以证明产品在保修期内。请勿试图拆解产品。未经授权的拆解行为将导致保修无效。如果设备出现故障,请联系爱色丽的支持部门或最近的爱色丽服务中心。

 

上述保修只提供给买方,并取代所有其它明示或隐含的保修,包括但不限于适销性、特定用途实用性和不侵犯他人权益方面的隐含保修。除爱色丽的管理人员外,其员工或代理人无权提供上述范围以外的保修。

 

对买方的生产成本、运营成本、利润损失、商誉损坏、其它费用等间接、特殊、偶然或相应而生的损失,爱色丽均不承担基于违反保修、违约、过失、严格责任侵权行为等法律理论的责任。在需要负责人的情况下,爱色丽的最大责任不得超过益其所为的产品或服务的价格。

 

Seller warrants this Product against defects in material and workmanship for a period of twelve (12) months from the date of shipment from X-Rite’s facility, unless mandatory law provides for longer periods.  During such time, Seller will either replace or repair at its discretion defective parts free of charge. 

 

X-Rite’s warranties herein do not cover failure of warranted goods resulting from:

 (i) damage after shipment, accident, abuse, misuse, neglect, alteration or any other use not in accordance with X-Rite’s recommendations, accompanying documentation, published specifications, and standard industry practice;

(ii) using the device in an operating environment outside the recommended specifications or failure to follow the maintenance procedures in X-Rite’s accompanying documentation or published specifications;

(iii) repair or service by anyone other than Seller or its authorized representatives; (iv) the failure of the warranted goods caused by use of any parts or consumables not manufactured, distributed, or approved by X-Rite;

(v) any attachments or modifications to the warranted goods that are not manufactured, distributed or approved by X-Rite.  Consumable parts and Product cleaning are also not covered by the warranty.

 

X-Rite‘s sole and exclusive obligation for breach of the above warranties shall be the repair or replacement of any part, without charge, which within the warranty period is proven to X-Rite‘s reasonable satisfaction to have been defective.  Repairs or replacement by Seller shall not revive an otherwise expired warranty, nor shall the same extend the duration of a warranty. Seller may use new or refurbished parts at its discretion. 

 

Buyer shall be responsible for packaging and shipping the defective product to the service center designated by X-Rite.  Seller shall pay for the return of the product to Buyer if the shipment is to a location within the region in which the Seller service center is located. Buyer shall be responsible for paying all shipping charges, duties, taxes, and any other charges for products returned to any other locations.  Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the unit is within the Warranty period must be presented to obtain warranty service.  Do not try to dismantle the Product.  Unauthorized dismantling of the equipment will void all warranty claims.  Contact the Seller Support or the nearest Seller Service Center, if you believe that the unit does not work.

 
THESE WARRANTIES ARE GIVEN SOLELY TO BUYER AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR APPLICATION, AND NON-INFRINGEMENT.  NO EMPLOYEE OR AGENT OF X-RITE, OTHER THAN AN OFFICER OF X-RITE, IS AUTHORIZED TO MAKE ANY WARRANTY IN ADDITION TO THE FOREGOING.

IN NO EVENT WILL SELLER BE LIABLE FOR ANY OF BUYER’S MANUFACTURING COSTS, OVERHEAD, LOST PROFITS, GOODWILL, OTHER EXPENSES OR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF ANY WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL THEORY.  IN ANY EVENT OF LIABILITY, SELLER’S MAXIMUM LIABILITY HEREUNDER WILL NOT EXCEED THE PRICE OF THE GOODS OR SERVICES FURNISHED BY SELLER GIVING RISE TO THE CLAIM.

 

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